Patient perceptions of a telemedicine specialty clinic: results from a qualitative study.

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dc.contributor.author Mair, FS
dc.contributor.author Whitten, P
dc.contributor.author May, C
dc.contributor.author Doolittle, GC
dc.date.accessioned 2007-11-26T17:48:28Z
dc.date.available 2007-11-26T17:48:28Z
dc.date.issued 2000
dc.identifier.citation Journal of Telemedicine and Telecare, 6:36-40 en
dc.identifier.issn 1357-633X en
dc.identifier.uri http://hdl.handle.net/2271/309
dc.description.abstract We studied patients' perceptions of telemedicine (interactive video) as a means of delivering specialist oncology/haematology care. Semistructured telephone interviews were performed with 22 patients attending a tele-oncology/haematology clinic in Kansas. Interviews were audio-taped and thematic content analysis of the transcripts was done. The response rate was 96%. All participants expressed satisfaction with their tele-consultations. For 50% of respondents, satisfaction with the tele-oncology/haematology clinic was qualified by two factors: participants also saw the specialist in person on occasions and the clinic was perceived as providing mainly a 'monitoring' function. In addition, 9 of the 22 patients expressed concern about the role of the nurse as a proxy for the doctor in performing certain parts of the physical examination. Overall, participants valued improved access to specialist services but had clear views as to the limitations of such a service. As the use of telecommunications technology grows, patient perspectives merit greater attention. en
dc.format.extent 7258 bytes
dc.format.mimetype application/pdf
dc.language.iso en_US en
dc.publisher Royal Society of Medicine Press en
dc.subject Attitude en
dc.subject Patient Satisfaction en
dc.subject Remote Consultation/standards en
dc.title Patient perceptions of a telemedicine specialty clinic: results from a qualitative study. en
dc.type Article en

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